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Frequently Asked Questions

Everything families ask before they book The Iron Mansion or Electronic Ice Castle, answered straight.

The homes

What is Epic Vacation Homes?

Epic Vacation Homes creates and operates The Iron Mansion and Electronic Ice Castle, themed luxury vacation homes at Reunion Resort in Orlando, Florida. Every room is built around a moment the whole family shares: fireworks bursting over a castle in MK Theater, life-size armored suits in Tony's Lab, an animatronic T-Rex in The ROAR-cade, and the moment you come face to face with the world's coolest sisters.

Which home is right for my family?

The Iron Mansion sleeps 30 across 9,043 sq ft. Electronic Ice Castle sleeps 20 across 6,130 sq ft. Each is built for multigenerational families, and every stay comes with every Reunion Resort perk.

Are the homes good for two families traveling together?

Yes. Each home has two primary suites, so two families each get their own, plus king bedrooms for grandparents and siblings and themed bedrooms for the kids.

Where are the homes?

Today, every Epic Vacation Home is inside Reunion Resort in Reunion, Florida, just minutes from Orlando's theme parks. We're expanding soon, with new homes coming to Miami and Pigeon Forge.

Do the homes have private pools?

Yes. At The Iron Mansion, Poolside Vibes is a 35-foot pool with an LED video wall and a spa. Electronic Ice Castle has a west-facing private pool with a spillover spa, an outdoor wet bar, a summer kitchen grill, outdoor dining for 12, 8 sun loungers and table tennis. Pool and spa heat can be added at checkout for $35 per day.

The Iron Mansion

What is The Iron Mansion?

The Iron Mansion is a 9,043 sq ft ultra-themed vacation home at Reunion Resort in Orlando that sleeps up to 30. Signature rooms include MK Theater, Tony's Lab, The ROAR-cade with its animatronic dinosaurs, The Grid, Buzz's Sleep Station and Flynn's Arcade.

How are the beds set up at The Iron Mansion?

The Iron Mansion has nine bedrooms. First floor: the MIX Suite, the Adeline Suite and the Everly Suite, each with a king. Second floor: the Daniel Suite, the Dr Milana Suite and the Prof Bella Suite, each with a king, plus The Grid (4 twins), Buzz's Sleep Station (4 twins) and The Stark Tactical-Recovery Wing (10 twins).

What is MK Theater?

MK Theater is The Iron Mansion's second-floor home theater. The world's most famous nighttime spectacular plays out over a castle taller than anyone in the room: thirty-two moving lights, a real crowd cheering all around you, popcorn and candy in the air, and recliners for 12 (ottomans make room for 20). For movie night, a 120-inch screen drops from the ceiling.

What is in Tony's Lab?

Upstairs at The Iron Mansion, Tony's Lab has nine life-size armored suits, a ten-foot Green Rage Monster in a cryo chamber and a 230-inch screen.

Is there really a T-Rex?

Yes, and he's charging right at you. The ROAR-cade at The Iron Mansion has an animatronic T-Rex, an animatronic pterodactyl overhead and an animatronic twelve-foot Stegosaurus, plus a velociraptor and a triceratops! Boredom: Extinct!

What is The Grid?

The Grid is the digital realm behind Flynn's Arcade at The Iron Mansion: ride a virtual reality light cycle while the floor answers every dance step you take. When it's time to rest after your crazy day, your private capsule bed (one of four) has its own AC, mood lighting and a smart TV. It's only at The Iron Mansion.

What is Buzz's Sleep Station?

Behind a motion-activated door, Buzz's Sleep Station holds a save-the-galaxy quest: activate the room and the whole thing comes alive. There's music, lights, dancing, lasers, videos and bubbles. It is also a bedroom, with four twin beds, a PS5 and an Xbox Series X. Only at The Iron Mansion.

Is there really a race car in the living room?

Yes. A life-size Audi R8 replica is suspended on its side in the living room of The Iron Mansion. It is the first thing you see when you walk in.

Electronic Ice Castle

What is Electronic Ice Castle?

Electronic Ice Castle is a 6,130 sq ft themed vacation home at Reunion Resort in Orlando that sleeps 20. Every room is themed, and even the big kid in you gets to play: the Ice Princess Suite with the world's coolest sisters, the Robot Game Room with its 10-foot robot, a free-play retro arcade, six themed king suites, a home theater with 4K laser projection and Dolby Atmos surround sound, and super 'cool' light shows.

How are the beds set up at Electronic Ice Castle?

Electronic Ice Castle has eight bedrooms and 14 beds. Six themed suites each have a king: Snoozebusters (Ghostbusters-inspired), the Extra-TerRestful Suite (E.T.-inspired) and Nap to the Future (Back to the Future-inspired), then upstairs The Slumber Lot (Sandlot-inspired), Home Asleep (Home Alone-inspired) and Sleep and the City (Sex and the City-inspired). All but The Slumber Lot are en suite. For the kids, the Ice Princess Suite has 2 bunk beds with full-size beds and LED lights in every bunk, and The Grid "The Secret Suite", behind the secret door, has 2 bunk beds with twin beds and a TV in every bunk.

What is behind the secret door?

Push the Tron arcade machine aside and a secret door opens into a hidden kids' bedroom glowing with cool neon, with 2 bunk beds and a TV in every bunk. Only the person who booked knows it is there.

What is in the Robot Game Room?

The Robot Game Room at Electronic Ice Castle has a 10-foot robot, the Bumblebee arcade, Dirty Drivin race cars, basketball, air hockey and the Bumblebee Shooting Experience, all free play.

What games are in the retro arcade?

The retro arcade at Electronic Ice Castle has Pac-Man, Street Fighter II, Mario Bros., Dig Dug, an official vintage Tron arcade machine and Donkey Kong, all free play.

Does Electronic Ice Castle have a theater?

Yes. Electronic Ice Castle has its own futuristic home theater, with 10 motorized theater seats, a 165-inch screen, a 4K laser projector and Dolby Atmos 9.1 sound.

Booking and policies

How do I book?

Book direct at epicvacationhomes.com: pick your home and dates, then check out securely online. You can also call 888.STAY.EPIC or send us a message from our Contact page.

What is the minimum stay?

Most dates at The Iron Mansion and Electronic Ice Castle have a 3-night minimum. Holidays and peak weeks can need a longer stay, and the calendar shows the minimum for your exact dates.

What time is check-in?

Check-in at The Iron Mansion and Electronic Ice Castle is at 4pm. A 10am early arrival can be requested at checkout and is confirmed 3 days before your stay.

What time is check-out?

Check-out at The Iron Mansion and Electronic Ice Castle is at 10am. A 4pm late departure can be requested at checkout and is confirmed 24 hours before departure.

Are pets allowed?

Pets are not permitted at The Iron Mansion or Electronic Ice Castle at any time.

How old do you have to be to book?

The lead guest booking The Iron Mansion or Electronic Ice Castle must be at least 25 and stay at the home for the whole visit.

Is smoking or vaping allowed?

No. The Iron Mansion and Electronic Ice Castle are completely smoke-free, vape-free and cannabis-free, inside and out.

What happens if a hurricane is forecast?

Epic Vacation Homes does not offer refunds or rescheduling for hurricanes, tropical storms or other weather, so travel insurance is strongly recommended for stays at The Iron Mansion and Electronic Ice Castle.

Is it cheaper to book direct?

Yes. Epic Vacation Homes guarantees its lowest rates at epicvacationhomes.com compared with third-party sites; price-match claims are made within 24 hours with proof of the identical rate.

What is the cancellation policy?

For The Iron Mansion and Electronic Ice Castle: more than 60 days before arrival, 0% penalty and a full refund of monies paid; 31 to 60 days before arrival, a 50% penalty of the total reservation value; 30 days or fewer before arrival, a 100% penalty with no refund. The 20% deposit is refundable under this policy. The full policy is in the Epic Vacation Homes Terms & Conditions.

What happens after I book?

Before you arrive, you sign our guest agreement online, verify your ID, keep a card on file and complete your balance. Once everything is done, your door code is sent to you.

How does check-in work?

Arrival is effortless. A unique access code gets you straight in, and everything you need is already waiting. Drop the bags, hit the pool.

How is the home prepared before we arrive?

Every home is meticulously prepared by our elite cleaning team: spotless, fresh, and ready the moment you arrive.

Does Epic Vacation Homes hold dates?

No. Dates at The Iron Mansion and Electronic Ice Castle are open to everyone until they are booked.

Reunion Resort perks

Do guests get Reunion Resort perks?

Yes. The Iron Mansion and Electronic Ice Castle come with every Reunion Resort perk: the five-acre water park, the resort pools, tennis, pickleball, mini golf, FootGolf and the resort shuttle, plus access to three signature golf courses and the resort's restaurants. Green fees and dining costs are your responsibility and paid directly to Reunion Resort.

Can we play golf?

Yes. Reunion Resort has three signature courses designed by PGA legends: the Arnold Palmer Course, the Tom Watson Course and the Jack Nicklaus Course. Tee times are booked in advance with Reunion Resort at 407.396.3199, and green fees are paid to the resort.

Is there a water park?

Yes. Reunion Resort's water park covers five acres with a lazy river and twisting water slides.

What restaurants are at Reunion Resort?

Restaurants inside Reunion Resort include 7593 Chophouse, Eleven (rooftop), Traditions, the Lobby Sushi Bar, The Clubhouse, Drifters Bar, Splash Shack, The Cove Bar & Grille and Starbucks & Lobby Café.

Is there a shuttle?

Yes. Reunion Resort runs a complimentary shuttle to the golf courses, dining and the water park.

Concierge services

Can we book a private chef?

Yes. A private chef can be added to any stay at The Iron Mansion or Electronic Ice Castle, when you book on epicvacationhomes.com.

Can we book an in-home massage?

Yes. In-home massage can be added to any stay at The Iron Mansion or Electronic Ice Castle, when you book.

Do you offer VIP theme park tours?

Yes. A VIP theme park tour can be added to any stay at The Iron Mansion or Electronic Ice Castle, when you book.

Can you arrange airport transportation?

Yes. An airport transfer can be added to any stay at The Iron Mansion or Electronic Ice Castle, when you book.

Is personal security available?

Yes. Discreet personal security can be added to any stay at The Iron Mansion or Electronic Ice Castle, when you book.

Can you arrange babysitting?

Yes. Vetted, background-checked babysitting can be added to a stay at The Iron Mansion or Electronic Ice Castle when you book.

Can the kitchen be stocked before we arrive?

Yes. Grocery pre-stocking can be added when you book, so the fridge and pantry at The Iron Mansion or Electronic Ice Castle are full when you walk in.

Do you have cribs, high chairs and strollers?

Yes. Baby gear, including cribs, high chairs and strollers, can be added when you book and set up before you arrive.

Can you plan a birthday or celebration?

Yes. Birthday and celebration decor, welcome baskets and family photo sessions can be added to a stay at The Iron Mansion or Electronic Ice Castle when you book.

Is housekeeping available during the stay?

Yes. Trash and Tidy service can be added to a stay at The Iron Mansion or Electronic Ice Castle when you book.

Holidays and family trips

Can we stay for Christmas or Thanksgiving?

Yes, and there's a seat at the table for everyone. Check live holiday availability on each home's page at epicvacationhomes.com, then book direct.

Are the homes good for multigenerational trips and family reunions?

Yes. The Iron Mansion and Electronic Ice Castle are built for exactly that: grandparents, parents and kids under one roof, with two primary suites, king bedrooms for extended family and themed rooms for the kids.

Can we host a party or event?

Celebrations and events at The Iron Mansion and Electronic Ice Castle are available only with prior written authorization from Epic Vacation Homes and a signed Event Authorization Agreement. Otherwise the home is for registered guests only, and visitors not listed on the signed guest agreement need written approval first.

Are there quiet hours?

Yes. Quiet hours at The Iron Mansion and Electronic Ice Castle run from 11pm to 7am daily, in line with Reunion Resort rules.

Contact

How do we reach Epic Vacation Homes?

Call 888.STAY.EPIC or send us a message from our Contact page.

Epic Vacation Homes. Our Homes. Your Memories. Forever.

The neighborhood

Inside Reunion Resort, minutes from the parks

Step outside and Reunion Resort is right there: a five-acre water park, eight pools, three signature golf courses and resort dining.

The only hard part is deciding where to start.

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